Returns & Exchanges
At Evolv, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging and include the packing slip provided in your digital return confirmation.
Attach the Label
Download and print the prepaid shipping label from our portal and affix it to the outside of your package, ensuring any old labels are covered.
Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing